The University of Alabama

Check out our FAQs for more information about our products!

*If you need your products picked up before the end of the school year, or moved to another room, there is a charge. Please place an order for moving your product or an early removal of the product. *

 When placing your order and entering your room number (if known) be sure and include the correct letter that accompanies the room number. UA assigns with room number and A,B,C, or D. We follow the school assignment unless you and your roommate have reached a different agreement. There will be a charge for us to come back and move a product if you have not specified where to install it, if it is different than what the school assigns. In Tutwiler, assignment "A" is the side closest to the door. "B" is by the window. In Burke, Parham and other non-suite residence halls, "A" is on the left and "B" is on the right.

Once an order is placed if you need to cancel, there is a cancellation fee. There are no refunds on products that have already been installed and delivered.

 *Bed Lofts CANNOT be used with bookshelves, headboards, or headboard bookcases.

*We do not lease lofts, bookshelves, or headboards in Presidential I, Presidential 2, Ridgecrest South, Paty, Friedman, or Bryant at the University of Alabama due to bed type and ceiling height*

    Lofts are set to a standard height. See our FAQs for approximate measurements. If you want your loft adjusted after move in, you will need to place an order for loft adjustment.

 Email customerservice@collegiatebedloftcompany.com or call 205-978-5876 (M-F 9:00 AM-5:00 PM CST) with questions. 

 

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